Privacy policy

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the legal data protection regulations as well as this data protection declaration.

Below is some information on our processing of your personal data and your rights.


1. Who processes my data and who can I contact about this processing?

Contact:

JPK Instruments AG
Colditzstr. 34-36
12099 Berlin, Germany

Email: rfq@_delete.this.part_jpk.com
Tel.: +49 30 726243 500
Fax: +49 30 726243 999


Contact our external data protection officer at:

Udo Wenzel
Data Protection Officer
data-privacy@_delete.this.part_jpk.com


2. Who does this privacy policy apply to?

This privacy policy applies to all visitors to this website, our customers and interested parties.


3. Which data do we use?

You can visit our sites without telling us who you are, except when you send us an e-mail or contact information or register for and use our online services (for instance our webinars). We generally only use such data as necessary to answer your query or for providing online services. Necessary data is always indicated as required fields in online forms. Any further information we request is given by you on a voluntary basis. This optional information helps us customize our services and better suit the needs of our users.

Your Choice

If you do not wish to place your request on the internet, we offer you the option of phoning, faxing or mailing in your request (see contact details above).


4. Why do we collect your data and on which legal basis?

We process your personal data in accordance with the EU's General Data Protection Regulation (GDPR) as follows:

a) To fulfil contractual obligations (Art. 6 (1) point (b) GDPR)

Your personal data is processed for the performance of a contract, and to take steps at your request prior to entering into the contract. Examples:

  • Providing online services
  • Processing online contact forms
  • Processing orders via our Webshop
  • Customer service

b) To fulfil legitimate interest/balancing of interests conditions (Art. 6 (1) point (f) GDPR)

Where necessary, we process your data for reasons beyond fulfilling the contract, e.g. for the purposes of the legitimate interests pursued by us or by a third party. Examples:

  • For marketing purposes and public opinion research
  • Establishing legal claims or for their defence in cases of dispute
  • Direct marketing
  • Ensuring IT security

c) Where you have given your consent (Art. 6 (1) point (a) GDPR)

Where you have given us your consent to process your personal data for specific purposes (e.g. signing up for a newsletter), the processing of this data based on your consent is legitimate. The consent can be revoked at any time. Please note that such revocation of consent only applies from the time of revocation onwards. Any processing that had taken place before that time is not affected.

d) Where we have a legal obligation (Art. 6 (1) point c GDPR) or the processing is in the public interest (Art. 6 (1) point e (GDPR)

JPK is subject to various legal obligations (e.g. in accordance with the German Commerical Code, tax laws, etc.).


5. With whom do we share your data?

Your data is shared with the departments within JPK who need this data to fulfil our contractual and legal obligations, or to fulfil legitimate interest/balancing of interests. For example, when you submit a contact form or e-mail to JPK, this information is passed on to the responsible parties within JPK. We may also share your data with our service providers and agents for the purposes mentioned above as long as confidentiality is maintained, and data protection provisions are met.

If you purchase products online from the JPK shop, we will need to disclose your personal information to third parties in order to bill and deliver your products. However, the disclosure will only be made where it is necessary to fulfil the purpose for which you disclosed your personal information. Otherwise than stated above, we do not disclose personal information that you may give us, such as your name, address, email address or telephone number, to any organization or person outside JPK Instruments unless you have authorized us to do so.


6. Is my data shared with a third country?

Data is not shared with countries outside the EU or EEA ("third countries"), except where this is necessary when goods and services are delivered to a recipient in a third country.


7. How long do you keep my data?

We process and store your personal data as long as is necessary to fulfil our contractual and legal obligations, or to fulfil legitimate interest/balancing of interests. When this data is no longer necessary for the above purposes, it will be regularly deleted, except where - limited - data retention periods are required by commercial and tax laws.


8. What are my rights in terms of data protection?

In accordance with the General Data Protection Regulation (GDPR) you have the right of access (Art. 15), right of rectification (Art. 16), right to erasure (Art. 17), right to restriction of processing (Art. 18), right to object (Art. 21) and the right to data portability (Art. 20). Furthermore, you have the right to lodge a complaint with a supervisory authority (Art. 77 GDPR in connection with Art. 19 of the German Federal Data Protection Act (BDSG)).

Your consent to process personal data can be revoked at any time. Please note that such revocation of consent only applies from the time of revocation onwards. Any processing that had taken place before that time is not affected.

To exercise your rights please contact our Data Protection Officer (see above).


9. Is the provision of personal data obligatory?

If you have a business relationship with us, send us a query or use our online services, you must provide the personal data necessary for performing that business function or service, and for fulfilling all associated contractual obligations or where we are subject to the legal obligation to collect such data. As a rule, without this data we are obliged to reject the order or conclusion of the contract, or cannot continue to carry out an existing contract and may need to end such contract.


10. Do you use any automated decision-making, including profiling?

We do not use any automated individual decision-making, including profiling, in accordance with Art. 22 of the General Data Protection Regulation (GDPR).


11. Information on your right to object in acc. with Art. 21 of the GDPR

a) Individual right to object

You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data. The prerequisite for this is that the processing is in the public interest or on the basis of legitimate interest/balancing of interests. This also applies to profiling. In the case of such an objection, we will no longer process your personal data. An exception to this is if we can demonstrate compelling legitimate grounds for the processing of this data which override your interests, rights and freedoms, or the data serve the establishment, exercise or defence of legal claims.

b) Objections to using your data for direct marketing

In individual cases or where you have given your consent, we use your personal data for direct marketing purposes. You have the right to object at any time to the processing of your data for such marketing; this also applies to profiling to the extent that it is related to direct marketing. In the case of such an objection, we will no longer process your personal data for this purpose. Objections can take any form and should be sent to the address for our Data Protection Officer given above.


12. Which data do you use for the website?

a) Information on use

When you visit one of our websites we receive data related to this use. Such data includes your screen resolution, browser version, internet access, operating system, language, plug-ins, where you are (in terms of country or region), and search engines. This data will only be used for statistical purposes. It will not be passed on to third parties and will not be analyzed in relation to the user. Furthermore, we temporarily save internet connection data (IP addresses) to our website for a few days to ensure IT security.

b) Use of cookies

When visiting individual pages, session cookies are used to facilitate navigation on the site. These cookies expire when the session is closed and do not contain personal data (i.e. the content of the cookies is not evaluated in relation to the user). You can adjust your browser settings so that cookies are only allowed on a case-by-case basis, or not at all.

Cookies which are necessary for performing certain functions or for electronic communication processes are stored in accordance with Art. 6 (1) point (f) of the GDPR. In this case cookies are stored to ensure the technically correct, optimized performance of our services. Deactivating the cookies function in your browser may restrict the functionality of our website or online services.


13. How secure is my data?

To protect your personal data, we use a secure transmission process, Secure Socket Layer (SSL) transmission, in order to handle customer data and data of interested parties. All information transmitted by means of this secure method is encrypted before it is sent. Your personal data are stored and processed on computers and other data center equipment that are protected by industry standard security technology (e.g. firewalls, password protection, access control, etc.).


14. Which plug-ins and tools does your website use?

a) Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

IP anonymization

We have activated the IP anonymization function on this website. This will shorten your Google IP address within Member States of the European Union or in other signatory states to the EEA Agreement before it is transmitted to the United States. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data.

Browser Plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout

Objection to data collection

You can prevent Google Analytics from collecting your information by clicking on the link below. An opt-out cookie is set to prevent your data from being collected when you visit this website in the future: disable Google Analytics

You can find more information about the handling of user data at Google Analytics in Google's Privacy Policy: https://support.google.com/analytics/answer/6004245

b) YouTube

We use YouTube plug-ins to incorporate videos on our site. YouTube is a product of YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you open a page of our website which contains a YouTube plug-in, your browser establishes a direct connection with YouTube’s servers. YouTube is thus informed that your browser has visited the corresponding page of our website. If you are logged in as a registered user of YouTube, YouTube will add this information to your personal user profile. You can prevent this information from being added to your user account by logging out of YouTube. Further information on data processing by YouTube (Google) can be found in YouTube's privacy statement at https://policies.google.com.

c) Links to social media

On our websites, you may find links to our company webpages on social networks such as Facebook, LinkedIn and Google+. When you click on one of these links, the respective social network will be informed that you have entered its webpage via the corresponding page of our website. If you are already logged in as a registered user of Facebook, LinkedIn or Google+, it may add this information to your personal user profile. You can prevent this information from being added to your user account by logging out of Facebook, LinkedIn or Google+. Further information on the use and storage of your personal data by Facebook, LinkedIn and Google+ can be found in the privacy statement of the respective social networks:


Current as of May 2018